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Support

Last updated: · Contact: support@manh.run

How to get help with manh.run, the MCP connector (ChatGPT, Claude, Claude Code, Cursor) and the apps you deploy.

1. Contact

Email support@manh.run. We answer within 2 business days (Vietnam time, UTC+7), usually sooner. Write in English or Vietnamese.

Include your account email, the project name or slug, what you asked your agent, and what happened (error text or a screenshot). Never send passwords or API keys by email.

2. Connecting your agent

  • ChatGPT: add the manh.run connector, sign in with your manh.run account and allow access.
  • Claude and Claude Code: add the MCP server https://mcp.manh.run, then sign in when asked.
  • Sign-in fails or tools are missing: remove the connector, add it again and sign in again.

3. Common questions

  • My app shows "503" for every request: it has not been deployed yet. Ask your agent to run check and deploy.
  • A deploy is refused: check found errors. Ask your agent to read them (check) and fix them, then deploy again.
  • I want the previous version back: every project keeps checkpoints. Ask your agent to restore a checkpoint and deploy, or use History in the dashboard.
  • My app needs an API key for another service: set it in the dashboard under the project's Settings → Secrets. Do not paste keys into the chat.

Full documentation: https://manh.run/docs.

4. Your data and account

To export or delete your data or close your account, email support@manh.run from your account email. You can delete projects yourself in the dashboard. Details are in the Privacy Policy.

5. Report abuse

To report an app on *.manh.run that breaks our Terms (phishing, malware, spam, illegal content), email support@manh.run with the app's URL.

The English and Vietnamese versions say the same thing; if they differ, the English version prevails.